Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
What is the difference between an Attar and an Eau de Parfum?
Attars are concentrated perfume oils derived from botanical sources and are alcohol-free, offering a long-lasting and intimate scent. Eau de Parfum contains a higher percentage of fragrance oils than Eau de Toilette but is mixed with an alcohol base for better projection.
Do you offer international shipping?
Yes, Al Haramain Perfumes ships to many countries worldwide. Shipping costs and delivery times vary based on the destination and are calculated at checkout.
How should I store my perfumes to ensure they last?
To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.
What is your return policy for opened fragrances?
Due to hygiene and safety standards in the beauty industry, we can only accept returns on items that are unopened, unused, and in their original plastic-wrapped packaging within 14 days of delivery.
Are your products 100% authentic?
Absolutely. When you shop through our official store, you are guaranteed 100% authentic Al Haramain products bottled at our state-of-the-art facilities in the UAE.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.